
Engager™ is a strategic framework for developing and evaluating effective, integrated brand engagement.
The framework has been developed using global insights and research studies, which have identified 9 key areas of brand interaction that help to build engaging relationships and positively influence decision making.

Engager™ is both a qualitative and quantitative approach to understanding customers in this new world. We use the Engagement Framework to help contextualise our research and exploration within a market, as well as benchmark and track brand progress over time.
The framework helps us to package the brand insights into meaningful pockets for action - guiding the brand strategy and implementation process in a useful way.
Download the booklet for further details on this product and results for the Top 10 most engaging brands in South Africa.
So far we have identified the top ten most engaging brands in the UK, US, China, Australia and South Africa.
The model helps us identify why these brands are so successful
in developing engagement.
